Owner Frequently Asked Questions

• Any other fees charged?

  Yes, if your property is vacant when we come on board there is a $25 charge monthly until rented. We also charge a lease fee of 50% of the normal monthly rental rate. This fee is to offset the cost to secure a new tenant. The charge is only for securing a new tenant and not for lease renewals. This fee is never charge more than once a year.

• Do you charge the tenant a pet fee?

  Pets are not allowed without your permission. When pets are allowed, an additional pet fee of typically $200 is required for each cat, dog or other animal. Any damage above and beyond the pet deposit remains the tenant’s responsibility.

• Do you charge the tenant a security deposit?

  Yes. Our policy is that the security deposit is typically one month's rent.

• Do you check out tenants?

  You bet. It starts with the viewing of vacant properties, the renting of the property, any change in occupants, and if issues arise during the rental we review their files. We do criminal background checks, review of credit standing, public index files, and employment background. We go where ever their information takes us.

• Do you inspect the interior of my rental during their stay?

  If you want. There is an additional fee of $150.00 per inspection. We always send two staff members for that inspection. One for housing keeping issues, our rental staff and one for mechanical checks, our maintenance superintendent.

• What are your fees?

  They range based on the number of rental units you have for us to manage and the amount of their rents, gross rents collected. The more we manage, the higher the rents, the lower our fee. If you own a single home, the rental rate is under $1000.00 per month our fee is 12%, if the rent is over $1000.00 the rate is 10%. Duplex’s range between 10-09% again based on gross rents collected. The more we manage, the higher their rental rates the lower our fee. Our fee’s range from 12% to 8%.

• What do your fees cover?

  When you hire us we become your agent. Our job is to act in your best interest and follow your intent for the investment. The more you share with us about your ownership, investment plan, the better job we can do for you. We have many years of experience in this profession and most people hire us for that experience. We secure tenants or take on current tenants in residence; enter into leases, enforce leases, address maintenance issues and transition the move out of tenants. As your agent, we are available to consult on all issues on your property.